š Summary:
You can request deletion of your personal data at any time. We respond to all requests within 30 days in accordance with GDPR.
1. What data can you delete?
You can request deletion of the following data:
- ā
Contact information (name, email, phone number)
- ā
AI chatbot conversation history
- ā
Project information and communications
- ā
Marketing consents
- ā
Website cookies
2. Data we cannot delete
ā ļø Legal exceptions:
We cannot delete the following data due to legal requirements:
- ā Billing information (accounting law: 6 years)
- ā Contract documents (6 years from contract end)
- ā Tax information (10 years)
- ā Legal documents (in disputes)
This data is stored in locked form for the statutory retention period.
3. How to request data deletion?
Option 1: Email (recommended)
- Send email to: info@aipoweredsolutions.fi
- Subject: "Data Deletion Request - GDPR"
- Include in message:
- Your name
- Your email address
- What data you want deleted
- Identification information (e.g., project number)
Option 2: Facebook Integration
If you used services through Facebook login:
- Go to Facebook Settings
- Apps and Websites
- Find "AI Powered Solutions"
- Click "Remove" ā data deleted automatically within 48 hours
4. Deletion Process
Timeline:
- š§ Immediate confirmation: Automatic confirmation within 24 hours
- š Processing time: 1-7 business days to collect data
- šļø Deletion: Data deleted within 30 days
- ā
Confirmation: Final confirmation via email
What happens after deletion?
- ā
Data removed from production databases immediately
- ā
Data removed from backups within 90 days
- ā
Third-party data (OpenAI, hosting) deleted within 30 days
- ā
Written confirmation of deletion received
5. Partial Deletion
You can request deletion of only specific data:
- š¹ Only chatbot conversations
- š¹ Only marketing communications
- š¹ Specific project data
- š¹ Analytics data
6. Third-Party Services
We use the following third-party services with their own deletion procedures:
š Third Parties:
- Google Analytics: Opt-out
- OpenAI (chatbot): Data automatically deleted within 30 days
- Facebook: Remove app from Facebook settings
7. Contact Information
8. Right to Complain
If you're not satisfied with data deletion, you can file a complaint: